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Return & Refund Policy

Terms and condition
Improper inflation of mylar balloons may result in a broken valve or a popped balloon. Ensure that mylar balloons are filled using a proper inflation nozzle. We are not responsible for damages incurred due to improper inflation. If you cannot accept this, please do not buy as you will not be able to request for Cancellation or Return/Refund.

If the design sold out Isales.com.my subject to the right to change to the other design or color without customer consent.If you cannot accept this please do not buy as you will not be able to request for Cancellation or Return/Refund.

Isales.com.my do not check the balloon one by one this is brand new direct from factory. Your Balloon will be ship in flat and new. if you cannot accept this please do not buy as you will not be able to request for Cancellation or Return/Refund Request.

If the goods/products has been used or damaged by the customer, Isales.com.my there will not be any refund.

Isales.com.my will also not be responsible if your shipment is lost during the transit.

We do not allowed exchange of product due to small appearance detect or dent during delivery time by logistic company and Customer who cannot accept a little flaw, it is recommended not to buy.  Thank you for your understanding. You will not be able to request for Cancellation or Return/Refund Request due to manufacturer defect.

We are selling in wholesale price so we unable to provide any Cancellation or Return/Refund Request.

With the purchase of balloon, you will agree to the Terms & Conditions.

 

Isales.com.my do not allow any return/refund because we do not allow customer to claim us after their party is over.  You will not able to claim us after your party celebration.


Please contact us at isalescustomerservice@gmail.com 019-5999 168  if you have any questions or doubts.

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